Beaconsfield Home Timber & Hardware

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Reviews of Beaconsfield Home Timber & Hardware

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  Colin Addison Added October 11, 2022

  ★ ☆ ☆ ☆ ☆
  Today I went to this store. Can't believe how rude the female staff member was. I asked if they had a garden product, the staff member pointed with her foot to a product. I said I was after the liquid product, she then continued to play with her and said we don't have it. I just looked at her, I told her that she was very rude. The response, what do you want me to do pluck it out my arse! Then continued to tie her back.
  I left the store and said once again how rude and that I would never visit the store. Went to Bunnings, very helpful.
  
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  Frank Cotroneo Added October 06, 2022

  ★ ☆ ☆ ☆ ☆
  Recently bought a saw table, was reluctant to buy from Mitre 10 but they had this item on sale . Main store staff were very helpful as item had to be ordered in . When I receive a call to pick up my saw table I was directed to the rear trade desk . Absolutely no acknowledgement of my presence, staff just couldn't be stuffed, probably because I wasn't a tradie.
  Some thing just never change, next time regardless of price , I would just pay the extra $$$ .
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  Adam Kellett Added October 05, 2022

  ★ ★ ★ ★ ★
  Staff are very knowledgeable friendly and helpful. Definitely better service than Bunnings or the likes. Well worth stopping in to see their huge range of just about anything hardware related. Also some stuff not hardware related.
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  Lin Prince Added September 23, 2022

  ★ ★ ★ ★ ★
  On my first visit to the store I wanted to check out a birdbath that was hidden around the back of other stock.. no problem at all to bring it out for me, in fact the staff were having fun with each other doing it. Next day I decide I want it and ring the store, lovely young chap on phone checks that it's still there for me, it is. I go into the store, greeted by friendly faces and the lovely woman who I dealt with the first time had already put it aside for me without me having asked.. she didn't want someone else to buy it. Young chap brings it to my car and pops it in the boot for me.. I could not have asked for better service. Sometimes I think you walk in with a certain attitude and you get it back from people.. there is a happy vibe in here, for me.
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  Daniel Added September 18, 2022

  ★ ★ ★ ★ ★
  Great customer service. I come here for my lumber. Nice straight pieces and there's always someone there to greet me and help me with my needs
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  James Brewer Added August 08, 2017

  ★ ★ ★ ★ ★
  Great and knowledgeable staff and high quality timber yard and trade service for reliability and good pricings

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About homehardware.com.au

Home Timber & Hardware - Go Where the Tradies Go | Home Timber & Hardware
Home Timber & Hardware is Australia's leading timber, hardware and building supplies store for tradesmen, builders and the serious DIYer.
hardware, timber, building supplies, power tools, tools, garden, outdoor, building materials, construction, DIY,)